The #1 Customer Rated Remote Desktop & Support Tool

TeamViewer is the world’s #1 customer rated remote connectivity solution and support as rated by G2 rankings! Through innovations in technology and an incredibly fast and secure global network, TeamViewer is making the world a smaller place, paving the path towards a truly global workspace.

TeamViewer Remote Access/Control

Access Remote desktops from another computer or mobile device anywhere in the world! Supported by a blazing fast-global network, TeamViewer remote access tools enable employees to connect to their work computer from anywhere, at anytime. Remote access allows them to continue working with desktop applications remotely, accessing desktop files, as if they were sitting in front of their workstation. Quickly, Easily, Securely.

TeamViewer Remote Support

Fast Remote Support for your employees & customers. Resolve IT help requests remotely, as though you were troubleshooting in person. IT Support service providers and corporate help desk technicians rely on TeamViewer for remote desktop support to:

  • Assist work-at-home employees, staff in satellite locations, clients or partners and business travelers.

  • Save time and cut travel costs for onsite, in-person service calls and maintenance.

  • Reduce the risk of shipping damage to computers and laptops sent to repair facilities

  • Improve first-call resolution rates for support.

CLICK HERE TO SEE THE DIFFERENT OPTIONS

TeamViewer Tensor for Enterprises

Remote connectivity at scale with TeamViewer Tensor – the enterprise remote support, remote access and remote device control SaaS solution you can deploy in minutes, not hours.

  • Empower your employees to work from anywhere, at anytime.

  • Provide remote IT support for employees

  • Provides remote admin and control of servers

  • Remotely manage, operate and support point of sales machines

  • Utilize single-sign on capabilities

TeamViewer Endpoint Protection

Protect your devices against malicious software. Keep your computers clean and safe. Seamlessly integrated into your TeamViewer experience, TeamViewer Endpoint protection protects your computers against threats such as viruses and ransomware, trojans, rootkits and spyware 24/7 – no matter if on-or offline. You can determine time, scope and thoroughness of each check-policy and apply them to different computers or groups. Don’t worry about updates anymore – TeamViewer Endpoint protection maintains itself and is always up-to-date to ensure maximum security that you can count on, leveraging the Bitdefender engine.

TeamViewer Asset Management with 3rd Party Pathcing

View and deploy assets within seconds. TeamViewer Asset Management provides you with a solution to view and generate reports on all of your devices’ hardware, installed software and more with only a few clicks. See what version a software is, and when it was installed and modified. Detect inappropriate software and eliminate risks. With the included patch management, you can automatically evaluate and apply Windows OS and 3rd party application patches. With TeamViewer Asset Management with 3rd patch management, you will never lose oversight of your hardware or software again.

TeamViewer Device and Networking Monitoring with SNMP

Proactively monitor all your devices. TeamViewer Monitoring provides early recognition of problems in your IT infrastructure and immediately notifies you of an issue. You can define individual monitoring policies to inform you of disk health, the CPU usage, the online status of a computer, and more. With device monitoring, you can monitor various critical aspects of your devices and receive instant notification in case a check fails. With network monitoring, monitor the availability and fault of all network devices such as printers, routers & switches, network attached storage, uninterruptible power supplies and more, with SNMP.

TeamViewer Integrations

Better Together – TeamViewer has made it easy to use their remote support solutions with their growing list of your favorite Business Applications. Using TeamViewer through one of these existing integrations streamlines your customer and employee support and device management capabilities for increased efficiency. The top integration partners are:

  • Microsoft – Intune, Dynamics 365, and Active Directory

  • ServiceNOW

  • Sophos

  • FreshDesk

  • Zendesk

  • Cherwell

  • And more

TeamViewer Pilot

Enhance your remote support with augmented reality. TeamViewer’s augmented reality solution, TeamViewer Pilot, enables you to fix issues beyond the screen – no matter how far away you are. You will be able to see through your connection partner’s smartphone camera. At a glance, you can observe any kind of equipment, machinery, infrastructure issues, and more. Guide your partner by setting 3D markers on real-world objects.

We're proud to partner with the best businesses in the industry.

Microsoft Silver Partner
8x8 Certified Partner
Verkada Certified Partner
Cisco Meraki Partner
Veeam ProPartner
Cisco Select Partner
Webroot Certified Partner
Eagle Eye Networks Authorized Partner
TeamViewer Authorized Partner

Crofton, MD 21114

Blue Cap IT is a leading managed services provider specializing in comprehensive IT support, IT consulting, data protection, data security, and cloud solution architecture for small to mid-sized businesses.

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